Shipping policy
Nakhlati Shipping & Delivery Policy
At Nakhlati, we carefully package and dispatch every order from Abu Dhabi, UAE, to ensure your books, art prints, and activity sets arrive safely.
Order Processing Time
All orders are processed within 1 to 2 business days (Monday through Friday, excluding public holidays).
Orders placed over the weekend or on public holidays will be processed on the following business day.
You will receive a shipping confirmation email as soon as your order leaves our warehouse.
Domestic Shipping (United Arab Emirates)
Delivery Time: 2 to 4 business days following order dispatch.
Standard Shipping Rates: 15 AED
Free Shipping on orders above 300 AED.
International Shipping
We ship worldwide to help families connect with Iraqi Arabic language and heritage wherever they are!
| Region | Estimated Transit Time | Standard Shipping Rate | Free Shipping Threshold |
| GCC | 5-8 Business Days | 60 AED | Free on orders 400+ |
| MENA (Excluding GCC) | 7-10 Business Days | 85 AED | Free on orders 400+ |
| United Kingdom | 7-10 Business Days | 85 AED | Free on orders 450+ |
| EU Countries | 7-10 Business Days | 90 AED | Free on orders 500+ |
| North America | 14-21 Business Days | 120 AED | Free on orders 550+ |
| Iraq | 7-10 Business Days | 135 AED | Free on orders 500+ |
| Australia | 14-21 Business Days | 100 AED | Free on orders 500+ |
| New Zealand & Pacific | 14-21 Business Days | 130 AED | Free on orders 600+ |
Customs, Import Taxes & Duties
International shipments may be subject to import duties, local VAT, or customs fees imposed by the destination country upon arrival.
All customs charges and import duties are the responsibility of the customer and are not included in our item prices or checkout shipping rates.
Order Tracking & Support
Once your parcel is dispatched, you will receive a tracking link via email. If you have any questions regarding your delivery or need assistance with an existing shipment, please reach out to us at nakhlati@nakhlatikids.com.